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FAQ

Frequently Asked Questions

If you don’t find what you’re looking for in our FAQ questions, please do not hesitate to contact us.

About Us
Refunds Policy
Terms & Condition
Privacy Policy

Can I return sale items?

Yes you can. All items must be returned within 14 days.

When will the silk tracksuits be available to purchase online?

The Silk Tracksuits will be available in our A/W 20 collection coming soon. Please subscribe to our newsletters, to get exclusive updates and discounts.

Can I change my order?

Unfortunately orders cannot be changed, if you are not happy with your order once it arrives you can return it for a refund or exchange.

What should I do if my order is wrong or faulty?

Contact us at info@chopchopchopclothing.com and we’ll be more than happy to help.

What if my shipment gets lost?

Please notify us as soon as possible, or within 30 days of shipment if you have not  received your package.

We reserve the right to investigate all missing or lost packages, and receive the results of the investigation before proceeding with a resolution.

Repeated claims of non-receipt can lead to the cancellation of your service.

Do I pay to return my item(s)?

At this time it’s the customers responsibility to pay for the returns cost.

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